Terms and Conditions

General Provisions

These Terms and Conditions govern all interactions between members and the platform. Registration constitutes acceptance of all stipulated terms. Members bear responsibility for understanding conditions before participation in gaming activities.

Eligibility Requirements

Membership requires meeting specific criteria:

• Minimum age of 18 years
• Residency within permitted jurisdictions
• Single account per individual
• Accurate registration information
• Acceptance of verification procedures

Providing false information during registration violates terms and may result in account closure with forfeiture of balances.

Account Responsibilities

Security Obligations

Members must maintain account security through:

• Strong, unique passwords
• Confidential login credentials
• Immediate reporting of suspicious activity
• Logging out after sessions on shared devices

The platform bears no liability for losses resulting from compromised credentials where member negligence contributed.

Accurate Information

Personal details must remain current. Address changes, name amendments, and contact updates require prompt notification. Outdated information may delay withdrawals or trigger verification requests.

Financial Terms

Deposits

Minimum deposit amounts vary by payment method, typically starting at £10. Maximum limits depend on verification status and payment channel capabilities.

Method	Minimum	Maximum
Debit Cards	£10	£5,000
E-wallets	£10	£10,000
Bank Transfer	£20	£50,000

Withdrawals

Withdrawal requests undergo security review before processing. Standard review periods last up to 48 hours, though most requests clear faster.

Monthly Limits: Standard accounts face £10,000 monthly withdrawal caps. VIP status increases limits based on tier level.

Pending Period: Withdrawals may be cancelled during the initial 24-hour pending phase. Funds return to casino balance for continued play.

Bonus Conditions

Wagering Requirements

Bonus funds carry playthrough obligations before withdrawal eligibility. Standard requirements mandate wagering bonus amounts 35 times. Wagering calculations use bonus value, not combined deposit plus bonus totals.

Game Contributions

• Slots: 100%
• Table Games: 10%
• Live Casino: 10%
• Excluded Games: 0%

Restrictions

During active bonus play:

• Maximum bet limits apply (typically £5)
• Progressive jackpot games may exclude bonus funds
• Completion timeframes restrict bonus validity
• Withdrawal requests forfeit remaining bonus balances

Responsible Gaming

Self-Exclusion

Members may request account suspension for defined periods. Minimum exclusion spans one month; maximum reaches five years. During exclusion, marketing communications cease and account access becomes impossible.

Deposit Limits

Financial controls help manage gambling expenditure. Set daily, weekly, or monthly caps through account settings or support contact. Limit decreases apply immediately; increases require 24-hour cooling-off periods.

Dispute Resolution

Internal Complaints

Initial complaints route through standard support channels. Responses arrive within 48 hours, with resolution attempts following promptly.

External Mediation

Unresolved disputes may escalate to independent mediation services. The platform cooperates fully with authorised alternative dispute resolution providers serving UK gambling customers.

Amendments

Terms may change periodically to reflect regulatory updates, service modifications, or operational adjustments. Material changes receive notification via registered email addresses. Continued platform use following amendments indicates acceptance of revised terms.

Governing Law

These terms operate under the laws of the United Kingdom. Disputes fall under exclusive jurisdiction of English courts unless regulatory requirements specify alternative venues.